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Do yourCFGSmartCharts™ operate in real-time?
Why should I choose CFGSmartCharts™ over other charting services?
What is RCU/RCD data?
What are “candlesticks”?
Do you offer a trial period for your software?
Do I have to take theCFGSmartCourses™ to be able to subscribe to CFG software?
How many currency combinations does CFG software support?
Does CFG create its own software?
How many banks provide the CFG data feed?
What are CFGSmartSignals?
Will CFGSmartSignals enter a trade for me?
Should I enter a trade based on CFGSmartSignals alone?
Is CFG software compatible with Mac?
What are the computer requirements for trading and
using your software?

The currency values between CFG's charts and the broker's
dealing station are different. Why?


Also see Forex FAQ


Do your charts operate in real-time?

Yes. Our CFGSmartCharts™ operate in real-time. The data is updated every 6 seconds.

Why should I choose CFGSmartCharts™ over other charting services?

Data feed is updated every 6 seconds with a data supply from an average of over 350 banks. Why is this good? Because the data supply from approximately two to 20 banks, offered by the average charting service, will not provide a true picture of what is really going on in the market. Also, the CFG methodology will not work accurately with other charting services. Learning to trade profitably, as well as developing a string of trades without losses, requires having the right tools from the beginning.

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What is RCU/RCD data?

RCU/D data is a proprietary data function on CFGSmartCharts™ that allows you to have an edge in the Forex market. No other company has RCU/D and it is a crucial part of executing CFG trading methods. RCU/D will only apply to methods you will learn in the CFG trading course. It will not work with other Forex courses and methodologies.

What are "candlesticks"?

"Candlesticks" refer to the graphical unit used to witness real-time movement in the market on CFGSmartCharts™. They are a measurement of up and down movements during certain time periods.

Do you offer a trial period for your software?

Yes! We currently offer a FREE two week trial period for our CFGSmartCharts™ with CFGSmartSignals™.

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Do I have to take the CFGSmartCourses to be able to subscribe to CFG software?

No. You can subscribe to CFGSmartCharts™ and CFGSmartSignals™ even if you have not taken our trading course.

How many currency combinations does CFG software support?

Currently, our charts will display the six major currency pairs: EUR/USD, GBP/USD, USD/CHF, USD/JPY, AUD/USD, USD/CAD, 15 other country combinations and more will be added in the future. The currency combinations that you can trade are dependent upon the currencies available from your broker.

Does CFG create its own software?

Yes! We develop all of our software in-house. We've taken the trading experience and knowledge of Don Snellgrove (President and CEO), the skills of our head software developer Gerry Greene (CTO), and created one of the best charting services available. CFGSmartCharts™ and CFGSmartSignals™ are specifically designed to go hand-in-hand with our trading methods and techniques to provide you with the most powerful and efficient way to utilize the skills you will learn in the trading course. Developing our software in-house insures the quality and stability of the programs and protects the methods of CFG and its traders.

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How many banks provide the CFG data feed?

Data feed is updated every 6 seconds with a data supply from an average of over 450 banks. Why is this good? Because the data supply from approximately 2 to 20 banks, offered by the average charting service, will not provide a true picture of what is really going on in the market. Also, the CFG methodology will not work accurately with other charting services. Learning to trade, as well as developing confidence in your trading style, requires having the right tools from the beginning.
What are CFGSmartSignals?

CFGSmartSignals™ is a market alerting software that monitors the market in ways that you can't. It can alert you to potential trades and when a currency has met a desired level.

Will CFGSmartSignals enter a trade for me?

No! CFGSmartSignals is strictly an alert system.

Should I enter a trade based on CFGSmartSignals alone?

No! Never enter a trade without first confirming the signals you have learned in the trading course. CFGSmartSignals™ is an alert system and you should always backup your decision for entering a trade by confirming your signals.

Is CFG software compatible with Mac?

No. As of now, there are no plans to make CFG software compatible with Mac.

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What are the computer requirements for trading and using your software?

Minimum 1GHZ of speed recommended
High-speed (Cable, DSL) Internet connection highly recommended
256 MB of RAM (memory) minimum, 512 MB or more recommended
Windows XP home or pro highly recommended

Performance may vary from one computer to another depending upon your particular setup.

The currency values between CFG's charts and the broker's dealing station is different. Why?

CFGSmartCharts™ use the Premier Data Feed Service from S&P Comstock, which is directly connected to the Interbank Currency Exchange. FXCM and other brokers use delayed data from a very few banks in order to save money.

Brokers use the specialized banks that are members of a small community that respond to fundamental announcements on an immediate basis. The remainder of the world's banks are left behind in these situations. A careful analysis of our chart data quite often allows us to already be in trades in the correct direction prior to these major moves.

Brokers occasionally harvest the weak investor's money when a 'Stop' value too close to the current value. You can observe that 'spikes' always hurt, and almost never help you in a trade. Brokers manipulate the current rate to their clients when they are in a high-risk position on their own trades, thus resulting in an unexpected spike that closes the clients’ position. These moves are not always reported to the Interbank Currency Exchange and, therefore, don't always appear on our charts.

On 'Trending' days the CFG chart is perfectly positioned to consistently perform ahead of the Trading Station.

On 'Trading' days the CFG chart is properly positioned when a trade is entered subject to the conditions of the proper signals.

When the Trading Station and the CFGSmartCharts™with CFGSmartSignals™ don't agree, it is still safe for the trader if the trades are entered in accordance with the 'River Trading' signals, which include an appropriate 'Stop Loss' position. When 'River Trading' rules are followed there is almost always sufficient room for the trader to move the 'Stop Loss' level into the world's money.

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